Intransit has a plan.

We put older adults at the center of the brand experience.

In an increasingly diverse demographic landscape, understanding and age-forward innovation is not just necessary—it’s imperative. And, it's an opportunity for growth.

Intransit is here to lead the way. We can guide with a broad brush, helping redefine your corporate culture or overall market philosophy. Or, together, we can conceive specific plans, from reinventing an existing product line or retooling a brand image.

Research & Insights

The understanding the context

Every Intransit engagement starts with creating a solid foundation, based on external and internal insights. We provide:

  • Qualitative deep dives and ethnographies

  • Cultural and consumer analysis

  • Trends research

  • Best practice benchmarking

  • Needs analysis

  • Foresight analysis

Additionally, we work with leadership to decode corporate culture, identify age-related obstacles, develop a roster of best inclusive.

Building paths to customer engagement

Customer And Brand Strategy

Armed with rock-solid insights, Intransit helps companies define new approaches that break outdated stereotypes. We innovate new platforms and tools for long-term, age-inclusive customer targeting and engagement.

  • Audience strategies

  • Customer personas

  • Strategic Focus Areas

  • Value propositions

  • Brand strategy & Positioning

  • Brand narratives

  • Messaging

.

Creating meaningful brand moments

Experience Transformation

Age inclusivity is a long-term strategy, not a short-term fix. We coach clients to make age inclusivity sustainable by embedding strategic practices across all facets of the organization, from innovation to product and brand design.

Knowing that every organization is different, we create tailor-made solutions to suit your specific and can provide the following:

  • Strategic roadmaps

  • Service design blueprints

  • Customer journey maps

  • Prototypes

  • Capacity assessments

  • Ongoing consulting

Intransit regularly writes about the changing culture of aging and publishes insights from our research on longevity marketing. Clients can also request detailed white papers on key focus areas.